Lounge Review: Frankfurt Airport Primeclass Lounge
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One-sentence summary
A decent small business lounge in Terminal 2. Nothing really outstanding, but gets the job done.
Rating
OVERALL: ⭐⭐⭐★★
AMBIENCE: ⭐⭐⭐★★
FOOD: ⭐⭐⭐★★
DESSERTS: ⭐⭐★★★
BEVERAGES: ⭐⭐⭐★★
ALCOHOLIC BEVERAGES: ⭐⭐★★★
SERVICES: ⭐⭐★★★
CROWDEDNESS: ⭐⭐⭐⭐★
Entry price & is it worth it?
The official lounge access costs EUR 45 per person when purchased at the lounge. Cards are accepted, but I didn’t check about cash.
I did not check until what age children get free access. However, in Primeclass lounges the kids’ age limit is quite low, and only those under 2 years get a free pass.
As you can see from the rating above and the pictures below, the lounge is ok but quite basic. I would probably not pay for access at full price. If you can get entry for 30 EUR or less, maybe then consider going to the lounge. It’s definitely not worth going to the lounge for food. If you want food, you better spend the money at a cafe or an airport restaurant. Also – hard to reach from Terminal 1.
You can buy lounge access more cheaply through third-party providers. For example, I could buy it for 24 EUR through the Revolut app.
Shower access costs 15 EUR according to the lounge website.
Location, working hours, access duration
The Frankfurt Airport Primeclass Lounge is located in Terminal 2, Level 3, area / concourse E – quite close to security checkpoint E9. This is an airside lounge.
If you are in Terminal 1, it takes around 15-20 minutes to get to the lounge – 10-15 minutes for the free airport shuttle (time includes a possible wait), and 5 minutes to walk up to the lounge.
Note that if you’ll need to return to Terminal 1 after visiting the lounge, you’ll have to go through another security check right next to the lounge. All in all, to access this lounge requires quite a bit of effort if you are coming from Terminal 1. Only go to this lounge from Terminal one if you have at least 3 hours until your flight.
The lounge is open every day from 6 AM to 10 PM. These are seriously long working hours and a welcome practice in comparison to other lounges in FRA airport (looking at you, Air Canada lounge, which closes at 4:30 PM).
While the official lounge use limit is 3 hours, nobody was checking stay duration.
Officially, there are 58 seats in the lounge that is 270 square meters large. FRA airport website mentions that there are 87 seats, which is not true. Despite the low number of seats the lounge was not crowded at all. It might have to do with the fact that they serve airlines that are less popular in Europe.
Experience
As I got access to this lounge as part of my Revolut Ultra Dragon Pass unlimited access perk, I was generally satisfied with my visit. The main benefit was the quaint and calm atmosphere at the lounge, probably owing to the lounge’s location and serving customers of more exotic airlines.
Food offerings were more basic than in lounges on average and definitively below the standard of most Primeclass lounges I’ve visited. At the same time, all the basics were there and one would be sated even if very hungry.
Alcohol was available, but to get it requres asking a staff member who then serves you from a bar. This appeared to be a measure to do some upselling as they pushed cocktails through digital channels (patrons were invited to scan a QR code on each table and there was a popup when you connected to the lounge’s WiFi).
My review would be less positive if I’d pay hard cash for my visit. If you consider paying for a lounge at the Frankfurt airfort, go to pretty much any other lounge, including the nearby Priority Lounge. I’m not bashing Primeclass lounges here – Riga Airport Primeclass Lounge is among my top choices.
Getting to and entering the lounge
To get up to the lounge from Terminal 2, you go to level 3 in Councourse E, past to the Priority Lounge and a security check.
To reach the lounge from Terminal 1, you’ll need to take the free airport shuttle bus that goes every 10-15 minutes, and the commute lasts only 5 minutes.
Entry to the lounge was no-eventful. My Dragon Pass and boarding card were quickly scanned and I was in.
Ambience
Once you enter the lounge, you’re struck by the nice cosy interior. It reminded me a bit of old banks or cigar clubs. The ample use of wood and leather significantly contributed to this feeling.
The lounge has large windows, so there’s plenty of natural light, but the view was dissappointing. Still, this was much better than in some other airport lounges without any windows to the outside at all.
If you want more privacy, there’s a separete smaller room, but it might be occupied as it has only 8 or so seats.
Food
Food was one of the main let-downs in this lounge. While all of the main categories of food – salads, seconds and desserts – were there, somehow there was less of everything than usual.
To give one example, as you see in the image above, where other lounges have at least three choice in each of these warming thingies, this lounge had two types of food. But – everything is relative. I did not go away hungry, and I have no complaints about taste.
This was the “charcoutterie” fridge. Again – where other lounges have 4-7 kinds of meats, this had 2. And 1 type of cheese.
Salad – same story. Very few ingredients and limited choice of dressings.
This was what I ended up having as my first serving. Limited choice, but have to praise the taste.
Gluten-free food
As my family members are coeliac, I always check what’s on offer from gluten-free goodies. This lounge had just this bread. No GF desserts were available.
Desserts
The dessert choice was relatively limited, but you could satisfy you cravings with a piece of chocolate cake, some German pretzels and croissants.
Beverages
Regarding beverages, the lounge has the typical assortment of fizzy drinks: Coke, Sprite, Fanta and Schwepes.
There was also a relatively decent coffee. Tea out of tea bags.
Alcoholic beverages
Access to alcohol was the weirdest thing about this lounge. All alcohol, including wine, had to be requested from a staff member, who’d come behind the bar and pour you a glass. There was no permanent staff presence at the bar, so you had to catch a waiter between his runs around the lounge.
I was not immediatelly certain if there’s free alcohol. Yes, there is, but you have to request it.
There was one kind of white and red wine. I didn’t note the brand, but it was “from the lower shelves” in the supermarket, so not as decent as is usually served in lounges.
The lounge is quite actively pushing paid drinks, both in info on tables and when you log on to the lounge’s WiFi. These are some of the paid drinks choices and prices.
Crowdedness
I visited the lounge on a working day evening, and it was pleasantly free of crowds. This was despite the small size of the lounge.
If you’ve visited the lounge in another period of the day, please drop a comment what is was like.
Can you sleep in this lounge?
This lounge had no facilities for sleeping. You might try to lie down on those red and black sofas, but that would look awkward and I have the feeling that staff would reprimand you.
Toilets and showers
The lounge had a decent, very clean men’s WC.
Supposedly, a shower is available for 15 EUR but I didn’t notice it when moving around, so didn’t take a pic.
Kids area
There is no kids’ area in this lounge.
The lounge is not well suited for children. Children will have more fun in one of the mini kids areas in the airport itself.
Other services
There is a prayer room in this lounge, primarily catered to Muslim travelers.
Accepted airline loyalty programs and lounge passes
| The lounge accepts at least these lounge programs: | Participating airlines: |
| TAV Passport Lounge Buddy Priority Pass Lounge Me Dream Folks DragonPass Holiday Extras HighPass | Aer Lingus Air Maroc Air Moldova Air Serbia Bamboo Airways Etihad Kuwait Airways Mongolian Airlines Oman Aşr Pegasus Airlines Srilankan Airlines |
All lounges in Frankfurt airport
FRA has the following lounges:
- 8 Lufhansa Lounges (Terminal 1)
- LUXX Lounge (Terminal 1)
- Emirates Lounge (Terminal 2)
- Air Canada Lounge (Terminal 1)
- Air France KLM Lounge (Terminal 2)
- Japan Airlines Lounge (Terminal 2)
- Priority Lounge (Terminal 2, closest to Primeclass Lounge)
The airport has a free shuttle bus to drive you between terminals. It is not possible to go from Terminal 1 to Terminal 2 by foot after the security check.
How to get unlimited access to airport lounges?
The typical way most people access airport lounges is by getting a Frequent Flyer status. In Europe, you usually need to fly at least 30 flight legs / segments with a particular airline alliance to obtain the lower FF status and access to the basic alliance lounge network.
If you’re loaded or only need lounge access irregularly, you could also pay the 25-40 euro entry fee.
My favorite way to get unlimited airport lounge access is the Revolut Ultra Card. While I have to pay 50 EUR monthly for it, as I fly at least twice a month, which usually involves a departing and returning flight with at least two flight legs, this means I get to use airport lounges between 4-12 times every month. This is the main reason why I decided to pay for this service. If you are also a frequent traveler, you can sign up for Revolut Ultra here.
If you don’t want to pay that much, and have a lounge access if your flight is delayed at least an hour, you can also simply get the Revolut Premium or Revolut Metal cards. Monthly fees for these Revolut tiers are around 8 and 16 euros each.
